Information You Share With Us
Users of this website may send the Plain Language Action and Information Network feedback or report an issue by sending an email to . If you choose to send us your personally identifiable information, we will only use that information to respond to your message. We only share the information you give us with another government agency if your question relates to that agency, or as otherwise required by law. plainlanguage.gov never collects information or creates individual profiles for the purposes of advertising, marketing, or any other commercial purpose. We do not create or store lists of email addresses or other information to deliver email alerts, newsletters, or otherwise send marketing messages or contact individuals. When you contact us, any personally identifiable information you provide is voluntary. Please do not include sensitive personally identifiable information or other sensitive information in the content of your email.
Why Your Website Needs These Policies
Not all jurisdictions require the posting of Privacy or Cookie Policies however, many do and more and more governments and agencies are requiring their use every year. Even if you don’t live in a country or jurisdiction that requires the posting of Cookie or Privacy Policies, though, you may be required to post such documents on your site if it receives visitors from areas that do enforce such requirements.
For instance, if you live in a country that has no such laws requiring the posting of a privacy policy, you will be required to publish and display anyway if you serve customers, members or visitors from countries such as those within the European Union Failure to do so may result in restrictions on your ability to serve traffic to visitors from within European countries.
Certain legal requirements notwithstanding, though, it is still a very good idea to post Cookie and Privacy Policies on any website you may operate or own. The reasons for this are very simple – posting such policies on your site promotes trust and respect for your website. Visitors always feel more secure when they know how sites and companies handle their personal data and information. Simply put, explaining how your site handles privacy concerns and data gives visitors more peace of mind.
Privacy Policies Are Often Required By Law
Many countries mandate privacy policies be available to help citizens understand their information rights.
In the United States, the Childrens Online Privacy Protection Act requires all websites that collect information from children to have a privacy policy.
Here is an example of Disney complying with this law.
The California Online Privacy Protection Act also requires any company gathering information from California-based users must display a privacy policy on their website.
Here is an example of this from the Wells Fargo website.
In the U.S., the Gramm-Leach-Bliley Act mandates any businesses in the financial sector to provide honest statements about their collection and use of personal information.
Additionally, the Health Insurance Portability and Accountability Act requires healthcare service providers to give written notice of their privacy practices.
Across the globe, many similar laws exist to protect the privacy of specific areas citizens. For example:
- Canada: The Personal Information Protection and Electronic Documents Act governs any collection, use, storage, and disclosure of data collected from Canadian citizens.
- Australia: Australias Privacy Act of 1988 requires any company operating in Australia to post a privacy policy on its website.
Ultimately, privacy is a concern across the globe, so adding a privacy policy to your website could build trust and help you communicate with a global audience.
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What Do I Need For My Website To Be Compliant For Data Privacy
Rick BuckChief Privacy Officer
After new privacy laws passed in Virginia, Colorado, and California, many clients ask us what they need to do to make sure that their website is compliant today and into the future for data privacy.
For a website to meet data privacy compliance requirements, depending on the geography, it must easily provide access information including:
Disclosure Of Your Information
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We disclose your Personal Data to a few third parties, including:
- our subsidiaries and our affiliates
- our third-party service providers that we use to support our business
- to a company that we merge with, acquire, or that acquires us, or in the event of change in structure of our company of any form
- to comply with our legal obligations
- to enforce our rights and
- with your consent.
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Data that we collect or you provide as described in this Privacy Policy:
Personal Data contained in Translation Files. We do not share, sell, or otherwise disclose your Personal Data contained Translation Files for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about individuals described in the Translation Files, and information that does not identify such individuals individual, without restriction, as permitted under our services agreement with our customers. We may also disclose Personal Data provided to us in Translation Files as described in this Privacy Policy:
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Californias Online Privacy Protection Act Framework
Many websites use Californias Online Privacy Protection Act requirements as guides in drafting their privacy policies. The OPPA requirements should serve as the framework for website and app privacy policies since they are well defined. Disclosing exactly how and when you collect personal information and when you distribute or disclose it will determine how to fill in the remainder of the policy avoid liability under the FTC Act and any other applicable state law. As of 2020, you can now add the CCPA to the list of laws that dictate how website or app policies are modeled.
When drafting any privacy policy, operators should always disclose the following:
- When the website/app collects personally-identifying information? Your website or app may collect information upon registration, or when any of your visitors order a product. But, how else will it collect information? Other collection of data may occur through a collection of website traffic and aggregate usage data. For instance, the date and time a user visits a site, the address from which a website was accessed, the webpages visited duration on each page, the type of browser and operating system used to access your site, etc. Information may also be collected through correspondences such as emails, faxes or phone calls with your business. Collection of information also occurs through credit card processing or other third-party applications accessed through a website/app
What’s A Privacy Policy
Privacy Policies are legally binding agreements you are required to post on your website if you’re collecting any sort of personal information from your site’s visitors or customers.
A Privacy Policy is an important legal document that lets users understand the various ways a website might be collecting personal information. The purpose of a Privacy Policy is to inform users of your data collection practices in order to protect the customer’s privacy.
Your Privacy Policy should disclose how the website/app collects information, how the information is used, whether or not it is shared with third parties and how it is protected and stored.
There are 3 main reasons for having a Privacy Policy: you’re required by law, you’re required by third party services, you want to be transparent.
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What We Do With Your Personally Identifiable Information
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. Personally identifiable information means information that can be used to identify you as an individual, such as, for example:
- your name, company, email address, phone number, billing address, and shipping address
- your user ID and password
- any account-preference information you provide us
- your computers domain name and IP address, indicating where your computer is located on the Internet
- session data for your login session, so that our computer can talk to yours while you are logged in
If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will:
A International Transfers Within The Hubspot Group
To facilitate our global operations, we may transfer information to other HubSpot Affiliates where we have operations for the purposes described in this policy. Please see Annex 3 of our Customer Data Processing Agreement for a list of HubSpot Affiliates and their locations.
This Privacy Policy will apply even if we transfer Personal Data to other countries. We have taken appropriate safeguards to require that your Personal Data will remain protected wherever it is transferred. When we share Personal Data of individuals in the European Economic Area , Switzerland or the United Kingdom within and among HubSpots Affiliates, we make use of the Standard Contractual Clauses and the UK Addendum as well as additional safeguards where appropriate , for more information please see here. We are also certified to the EU-U.S. and Swiss-U.S. Privacy Shield Principles to help safeguard the transfer of information we collect from the EEA, Switzerland and UK. Please see our Privacy Shield notice below for more information.
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Which Employee And B2b Data Are Covered Under Cpra
Beginning January 1, 2023, data rights will encompass consumers, employees and B2B data which includes subcontractors and independent contractors their owners, directors, and officers in the context of employment or job applications.
Whats interesting is that prior to CCPA and CPRA, the State of California already had a series of employment rights for HR Data e.g., payroll records, employment agreements, and personnel files providing the right to access, correct, and to not to be discriminated against.
CPRA is calling out specific rights now that employees have in California. They too now will have the right to opt out of automated decision making be informed about the data being used to make automated decisions and the right to restrict the use of sensitive personal information.
Rick Buck
What used to apply only to the consumer, now includes your workforce.
One issue that requires more clarity is the treatment of a California business remote workers located outside of California. A reasonable assumption is that the CPRA applies. The CPRA applies to anybody that is doing business in California, opines Buck. You are a workforce member, you have a B2B relationshipthat you are an employee based in California. But I dont know if it precedent has been formally set.
That said, many companies are weighing whether they will offer it to all of their employees as a way to keep the playing field level and avoid any issues.
What Data You Collect And How Youll Use It
You should list the exact types of data that you collect from users, such as IP addresses and email addresses. This may include a persons name, age, address, interests, credit card information, banking information and more. Be as specific as possible to avoid any misunderstandings.
In addition to telling people what you collect, you should also tell them why you collect it. Whether youre using information to recommend new products or tailor promotions to your target audience, be transparent to help put customers at ease. A statement such as We may use your information to provide you with special offers is effective and to the point.
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Information Collected And Stored Automatically
When you visit Data.gov, we may store some or all of the following: the Internet address from which you access Data.gov, date and time, the Internet address of the website from which you linked to Data.gov, the name of the file or words you searched, items clicked on a page, and the browser and operating system used.
This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us develop the site, analyze patterns of usage, and to make the site more useful. This information is not used for associating search terms or patterns of site navigation with individual users. Data.gov retains its Web access logs for 180 days. On occasion, Data.gov may provide this information to third party entities it contracts with for the purposes of research analysis.
Changes To Our Privacy Notice
We will revise or update this Notice if our practices change, or as we develop better ways to keep you informed about them. Please refer back to this page often for the latest information and the effective date of any changes. If we decide to change this Notice, we will post a new Notice on our website and change the date at the bottom. Changes to the Notice shall not apply retroactively.
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D Information We Collect From Other Sources
HubSpot Partners
We may receive information about you or other users of your HubSpot account from our global network of partners. We may receive this data from our deal and lead registration process through our partners.
We may also collect information about you through our partner co-marketing partnerships. For example, you may sign up to a webinar or download a white paper published by HubSpot and a HubSpot co-marketing partner. For more information about our co-marketing program and how we share data with our partners please see below and read about our co-marketing program here.
Third Parties
We may receive information from third party service providers, from related companies, and from our business and solution partners.
Personal Information from Different Sources
We may combine the personal information we collect from you with personal information we receive from other sources, such as third party providers of business information and publicly available sources . This may include physical mail addresses, job titles, email addresses, phone numbers, IP addresses, and social media profiles. This helps us to update and improve our records, identify new customers, create more personalized advertising, suggest products and services that may interest you, deliver personalized communications and promote events. The collection of your Personal Data by these other third party providers is governed by the providers privacy policy.
Log Files
Social Media Features
G Legal Basis For Processing Personal Data
If you are a website visitor located in the European Economic Area or United Kingdom , HubSpot Ireland Limited is the data controller of your Personal Data. HubSpot’s Data Protection Officer can be contacted here.
Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it. However, we will normally collect Personal Data from you only where we have your consent to do so, where we need the Personal Data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Data from you.
If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not . Similarly, if we collect and use your Personal Data in reliance on our legitimate interests , we will make clear to you at the relevant time what those legitimate interests are.
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Do We Make Updates To This Notice
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated Revised date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
The Top 5 Privacy Policy Generators
TermsFeed is our top-rated privacy policy generator for its data compliance, affordability, and versatility. But iubenda, GetTerms, and Shopify Policy Generator could be good choices depending on your needs.
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Cdpa Privacy Policy Requirements
For Virginia, the controller must provide consumers with a reasonably accessible, clear, and meaningful privacy notice that includes:
- The categories of personal data collected or processed by the controller or a data processor
- The purposes for which the categories of personal data are processed
- An estimate of how long the controller may or will maintain the consumers personal data
- An explanation of how and where consumers may exercise their rights
- The categories of personal data that the controller shares with third parties, if any and
- The categories of third parties, if any, with whom the controller shares personal data.
CDPA does not expressly require businesses to display a privacy notice at or before the point of the collection of personal data, nor does it require businesses to provide a do not sell my information link.